Effective Date: July 11, 2025

At Raptor, a product of 88 Solutions Co. LLC, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in other ways. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information, including:

Personal Identification Information: Name, email address, phone number, and other similar contact data.

Technical Information: IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.

Usage Data: Pages visited, time spent, and interactions with site features or automation flows.

Transaction Information: If you purchase Raptor Agent or other services, we collect your billing details and payment confirmations.

2. Mobile Messaging Terms and Consent

By providing your phone number to Raptor, you expressly consent to receive SMS messages, including messages sent using an automatic dialing system. These messages may include:

Onboarding instructions

Service alerts and updates

Billing and account notifications

Customer support responses

Message Frequency: Varies by service activity
Message & Data Rates: May apply, based on your carrier
Opt-Out: Text STOP to unsubscribe
Help: Text HELP for support

Phone Number Protection:

We do NOT sell or rent phone numbers to third parties

Numbers are encrypted in our system

Shared only with trusted delivery vendors

Deleted upon opt-out or account closure

Message Content & Storage:

Message logs are retained for 12 months

Encrypted during transmission

Delivery is monitored for performance and reliability

3. How We Use Your Information

We may use your information to:

Deliver and maintain our services (e.g., AI agent setup, automations)

Improve user experience and platform functionality

Process transactions and deliver onboarding

Communicate with you regarding updates, upgrades, or support

Comply with legal and regulatory obligations

Send mobile communications per your preferences

4. Information Sharing and Disclosure

No mobile information will ever be shared for marketing purposes. The only exceptions are:

Subcontractors involved in fulfilling our services (e.g., support agents)

Technical vendors for SMS, email, and call delivery

Legal entities when required by law

Your opt-in data, consent logs, and phone number will never be sold or distributed.

5. Data Security

We use industry-standard tools to protect your data. While no system can guarantee 100% security, we implement safeguards including:

End-to-end encryption of personal info and SMS content

Secure cloud storage with access controls

Regular vulnerability scans and audits

Limited access to sensitive data by authorized personnel only

Internal employee security training

Immediate incident response protocols

6. Cookies and Tracking

Raptor uses cookies to:

Remember your preferences

Improve website speed and navigation

Analyze visitor behavior and campaign performance

You may opt out by adjusting your browser settings, but note that doing so may disable some site features or dashboards.

7. Your Rights

Depending on your region, you may have the right to:

Access or request a copy of your personal data

Request deletion of your data

Opt out of marketing or SMS communications

Modify your contact or notification preferences

Request a history of your messaging or activity logs

Withdraw consent at any time

8. Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify you through:

Email

SMS (if you’re opted in)

A website banner or announcement

We encourage you to check this page from time to time to stay informed about how we protect your information.

9. Contact Us

If you have any questions or need assistance related to this Privacy Policy or our messaging services, contact us:
📞 Phone: (469) 317-0312