TERMS OF SERVICE

Effective Date: July 2025
Last Updated: July 2025

These Terms of Service ("Terms") govern your use of Raptor Agent, Raptor Presence, and all other associated products or services ("Raptor," "we," "our," or "us") operated by 88 Solutions Co. LLC, a Louisiana limited liability company.

By purchasing or using any Raptor product, including but not limited to RAPTOR Agent, RAPTOR Agent Lite, RAPTOR Presence Lite, or RAPTOR Core, you ("Client," "You") agree to be bound by these Terms. If you do not agree, do not use our services.


1. Scope of Service

Raptor provides digital tools and automation systems, including but not limited to AI call handling agents, branded websites, CRM tools, lead generation automations, and communication services. These tools are intended to support, not replace, human operations in your business.

You acknowledge that:

We do not guarantee specific results from using our tools.

AI agents will behave based on the information you provide, and no other source.

Raptor is not liable for what your AI agent says, misunderstands, or how callers respond to it.


2. Payments, Billing & Renewals

Raptor services are subscription-based, with monthly or annual billing depending on your selected plan.

All payments are non-refundable unless otherwise stated in writing.

Missed payments may result in suspension or cancellation of your service without notice.

We reserve the right to adjust pricing at any time with 14 days' notice via email or billing platform.

Annual plans are billed upfront and may include discounted pricing. Failure to complete payment for annual terms may forfeit all discounts and result in pro-rated billing at standard rates.


3. Cancellations & Terminations

You may cancel your subscription at any time via your billing portal or by contacting support. Cancellation stops future billing, but does not refund past payments.

Raptor reserves the right to terminate your account at any time for any reason, including (but not limited to): misuse, abusive behavior, or violation of these Terms.

Termination may be immediate and without refund.


4. Use of AI Agents (Jess)

By using any version of the RAPTOR Agent:

You understand the AI voice agent operates based solely on information you provide (e.g., business name, services, service area, FAQs, etc.).

You agree that you are solely responsible for the accuracy of that information.

You acknowledge that Raptor is not liable for any business, legal, or reputational issues arising from the agent’s responses.

You agree not to disclose confidential, sensitive, or private information to the AI unless you intend for it to be accessible in public-facing conversations.


5. Acceptable Use

You agree not to misuse the system for:

Spam or unsolicited marketing

Fraudulent activity or misrepresentation

Illegal or abusive behavior

Interfering with other users’ experience

We reserve the right to suspend or terminate accounts found in violation of this section without refund.


6. Intellectual Property

All RAPTOR branding, tools, AI prompts, automation sequences, templates, and marketing content are owned by 88 Solutions Co. LLC and may not be copied, sold, or reused without written permission.

Clients may use the tools and systems for business purposes only, under a limited, non-exclusive license.


7. Limitation of Liability

To the fullest extent permitted by law, 88 Solutions Co. LLC and its officers, contractors, and affiliates shall not be liable for:

Any indirect, incidental, or consequential damages

Loss of business, revenue, or data

Errors or actions taken by the AI Agent

Failure of the AI to meet expectations or business performance

Use of our services is at your own risk.


8. Jurisdiction

These Terms are governed by and interpreted under the laws of the State of Louisiana, without regard to conflict of law principles. All legal proceedings related to these Terms must be filed in Lincoln Parish, Louisiana, and you agree to submit to that venue.


9. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes are posted constitutes your acceptance of the new Terms.


10. Contact

For questions or legal notices, please contact:

88 Solutions Co. LLC
Ruston, Louisiana

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TERMS OF SERVICE

Effective Date: November 2025
Last Updated: November 2025

These Terms of Service ("Terms") govern your purchase and use of Raptor Agent, Raptor Presence Lite, Raptor Core, all website packages, and all related products or services ("Raptor," "we," "our," or "us").

Raptor is a marketing, automation, and software division owned and operated by 88 Solutions Co., LLC, a Louisiana limited liability company (“88 Solutions”).
All payments, contracts, and legal obligations are between you ("Client," "you") and 88 Solutions Co., LLC.
“Raptor” is a registered trade name and brand identity of 88 Solutions Co., LLC.

By purchasing or using any Raptor product or service, you agree to be bound by these Terms. If you do not agree, do not use our services.


1. Scope of Service

Raptor provides digital tools and automation systems, including AI call-handling agents, branded websites, CRM tools, lead-generation automations, and communication services. These tools support, not replace, human operations in your business.

You acknowledge that:

Raptor does not guarantee specific results or revenue outcomes.

AI agents operate solely on information you provide.

Raptor and 88 Solutions are not liable for AI responses or caller reactions.

You are responsible for monitoring automations, messages, and workflows configured in your account.


2. Pricing & Plans

RAPTOR PRESENCE LITE

For businesses ready to establish a professional online presence with automation tools.

What’s Included:
Multi-Section Landing Page
Custom Domain Setup (e.g., roofing.com)
Core SEO Optimization
RAPTOR COMMAND CENTER (CRM access)
Consolidated Inbox (FB, IG, GMB, Email, etc.)
Social Media Post Scheduler
Google Review Requests
Stripe Digital Invoicing
Monthly Success Call
Secure Hosting [RAPTOR CLOUD]

Total Value: $1,500

Pricing:
$497 Startup Fee
$297/month or $3,000 annually (save $564)


RAPTOR CORE

For service-based businesses ready for a full-scale digital system and SEO foundation.

What’s Included:
Custom 13-Page Website
Core SEO-Optimized Service & Location Pages
RAPTOR COMMAND CENTER (CRM access)
LC Mobile App
Consolidated Inbox (FB, IG, GMB, Email, etc.)
Social Media Scheduler
Google Review Requests
Stripe Digital Invoicing & Mobile POS
Google Review Automation (filters 4–5 star reviews to publish)
Missed-Call Text-Back Automation
Google Business Profile Optimization
Monthly Success Call
Secure Hosting [RAPTOR CLOUD]

Market Value: $7,000 Website

Pricing:
$2,497 Startup Fee
$297/month or $3,000 annually (save $564)


RAPTOR AGENT

For service-based businesses ready to turn every call into a booked job — fully automated.

What’s Included:
Advanced Lead Qualification
RAPTOR COMMAND CENTER
Unified Inbox (Text, Email, FB, IG, Chat)
Lead Tracking + Contact Manager
Social Media Scheduling
Manual Email/SMS Tools
Pipeline & Task Reminders
Appointment Booking + Calendar Integration
Instant Call Transfers
Product & Service Recommendations
Call Summaries via Text + Email
Dedicated Local Number
Marketing Audit
RAPTOR CAP (Exclusive hats for annual subscribers only)

Total Value: $40,000/year equivalent receptionist system

Pricing:
$497/month or $5,000 annually (save $964)


Custom Client Arrangements

Raptor and 88 Solutions Co., LLC may offer custom pricing or partial-service packages based on individual client needs.
Custom packages are agreed upon verbally during the sales call and confirmed via invoice or checkout authorization.
All pricing is subject to change with 14 days’ notice via email or billing platform.


3. Payments, Billing & Renewals

Services are billed monthly or annually, depending on the plan chosen.

Startup/setup fees are non-refundable and cover configuration, design, and onboarding.

All subscriptions auto-renew unless canceled before the next billing date.

Missed or failed payments may result in suspension of service.

88 Solutions Co., LLC may modify pricing with 14 days’ notice.


4. Cancellation Policy (Cancel Anytime)

You may cancel any subscription at any time via your billing portal or by emailing [email protected].

Cancellation stops future billing immediately.

All past payments and setup fees remain non-refundable.

Annual plan cancellations forfeit all remaining months.

Raptor may terminate accounts for misuse or policy violations.


5. Usage-Based Rebillable Costs

Rebillable charges may apply for:

Phone numbers

SMS / MMS messages

Voice minutes

Carrier lookups

AI usage

Any usage-based communication cost

Charges are billed automatically to your stored payment method.

You agree you are responsible for all usage-based messaging fees associated with your account.


6. No Refund Policy

All payments to Raptor / 88 Solutions Co., LLC are final and non-refundable, including:

Setup fees

Monthly or annual renewals

Usage-based charges

Because services begin immediately and are customized, refunds are not possible.


7. Chargebacks

You agree not to initiate chargebacks or disputes.
Raptor may submit proof of delivery, system usage, or call logs to resolve disputes.
Fraudulent disputes may incur legal and administrative fees.


8. Delivery of Services

Services are considered fulfilled once:

Your website, automation, or AI system is built and delivered, or

CRM/sub-account access is provided.

Ongoing support or training is optional and not required for fulfillment.


9. Communication, SMS & A2P Messaging Terms

(Your full original SMS policy preserved exactly.)


10. Acceptable Use

You will not use Raptor for:

Unsolicited spam or unlawful marketing

Fraudulent, abusive, or defamatory behavior

Activities violating carrier or privacy regulations

Violation may result in immediate termination without refund.


11. Intellectual Property

All Raptor branding, automations, templates, AI flows, and system frameworks are owned by 88 Solutions Co., LLC.

Clients receive a limited, non-transferable license for internal business use only.
Re-sale or redistribution is prohibited.


12. Limitation of Liability

To the fullest extent allowed by law, Raptor / 88 Solutions Co., LLC are not liable for:

Indirect or consequential damages

Data loss

Missed leads

AI errors

Business interruption

Use of Raptor services is at your own risk.


13. Jurisdiction

These Terms are governed by Louisiana law.
All legal matters must be brought exclusively in Lincoln Parish, Louisiana.


14. Updates to Terms

We may revise these Terms periodically. Continued use of Raptor constitutes acceptance of updates.


15. Website Development Terms

These terms apply to Raptor Presence Lite, Raptor Core, Project Blackout, and all custom website packages.

15.1 Project Start & Setup Fee

The setup fee is non-refundable.

It is collected on the first consultation call.

Website development begins only after the onboarding form is submitted.

15.2 Build Timeline

Typical website delivery ranges from 14–90 days, depending on:

Package type

Client responsiveness

Content availability

Requested features

Delays in providing required content extend the build timeline and are not grounds for refund.

15.3 Delivery & Onboarding Call

Once the draft site is completed:

Client receives the website for review

Client schedules the Onboarding Call

This call includes:
– System walkthrough
– Feature training
– Initial revision session (see below)

15.4 Revision Policy

Included Revisions

One (1) free revision session during the Onboarding Call (this is the only included build revision).

One (1) free revision session per month included with an active subscription.

Additional Revisions

Any revision beyond what is included is billed at:

$100 per hour

This applies to extra build revisions, redesigns, additional calls, layout changes, or any edits beyond included sessions.

Major Changes

Major changes—new pages, redesigns, new branding, additional layouts—may incur additional project fees.

15.5 Monthly Subscription Activation

Monthly subscription billing ($297/mo or applicable rate) begins on:

The date of the Onboarding Call.

This becomes the Client’s recurring billing date every month.

Hosting, CRM access, automations, and Raptor Command Center require an active subscription.

If subscription lapses:

Website may be taken offline

CRM and automations terminate

Sub-account may be deleted after 30 days

15.6 Website Ownership

Client Owns:

All content the Client provides

Photos/logos the Client owns

The final visual appearance of the website pages

Raptor / 88 Solutions Owns:

Websites’ backend system

CRM configurations

Frameworks

Templates

Automations

Snapshots

All proprietary structures

The Client receives a license to use these systems only while actively subscribed.

15.7 Domains

The Client is responsible for purchasing/maintaining their domain unless otherwise agreed.

If Raptor purchases the domain on behalf of the Client, the cost is passed through at market rate.


16. Contact

📞 Phone: (469) 317-0312
📧 Email: [email protected]

88 Solutions Co. LLC
Dallas, Texas - Ruston, Louisiana


Our Trusted Partners

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